Oct 12 2006
Neutral Feedback I Received
I trying my best to keep my feedback all in positive..that’s y I do my best to serves the buyer. But sometimes won’t get the rite response. Today I wanna blog about this feedback which make me still very care..haii
I remembered that I received the payment on the next day afternoon. I have email the buyer inform her that I’ll post the item on the next morning. The buyer selected post via registered mail which is RM3.00 cheaper then the Poslaju fees.
I posted the item on next working day and informed the buyer regarding the tracking number & etc imediately.
Since the item was post via registered mail, the arrival time will take up to 3 – 10 working days, It exactly same as ordinary post..just add on registered which is trackable only. And there was a public holiday after I posted the item.
But I received a neutral feedback complaint me for slow delivery. But actually she received the item within 4 workings day! Frankly speaking, I very unhappy with the feedback altho Its just a neutral feedback..maybe I take those feedback too seriously..It will impact my future business!
The worst is I sold the item without making any profit! Oh My god..how stupid I am? I shouldn’t testing bid with low price..I know I’m wrong..a Lesson learned!
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[...] I just love to read my feedback tat buyer leave for me..Its very happy to know tat buyer satisfied with my services..especially when compare to the previously neutral feedback tat I received.. I copied some example here to encourage myself!! 2nd time buyer. good response. will trade again definitely Buyer ( 1 ) Nov-29-06 20:16 190055852150 im very happy with the seller. All queries were answered immediately. Buyer ennpink( 3 ) Nov-27-06 18:40 190052720402 excellent seller. would deal again in the future Buyer imza05( 1 ) Nov-26-06 00:46 190053733688 [...]
[...] I’m trying to explained/reply to the feedback After I’m received the neutral feedback from my buyer few months ago, so tat other’s buyer won’t lost confident on doing business with me. [...]
[...] Of coz no! As wat I write b4 Feedback are very importance to a seller. To report an unpaid item actually is prevent us to received a negetive feedback. Altho the buyer still able to leave negetive feedback but it do not affect the seller’s feedback score or member profile after made the report. [...]